A good customer experience is crucial for any organisation to be successful, but it is a complex area of business that goes beyond the quality of your products and services. In short, your customers need to know you care. Find out how to create a positive customer experience, and how corporate gifting can play a big part in that.
Enhancing The Customer Experience
Customer Loyalty
Based on your customer retention goals, our products can be used to reward customers for different behaviours and triggers you’ve set for them
Customer Acquisition
Our experiences can also be utilised to boost acquisition. Providing our gifts as part of your acquisition strategy at different stages of the customer journey can be a great way to reduce CPA
Customer Engagement
Alongside boosting loyalty and acquisition, we can facilitate engagement by allowing you to embed our offerings at different stages of the customer life-cycle
Boost Customer Experiences
Most customers aren’t particularly loyal to any one business, but they are loyal to what the business stands for. Since a majority of your customers don’t care about having a close relationship with your brand, it makes sense that those who do care more deeply about the things you stand for than how often you engage with them.
Providing a positive customer experience means more than just having a website or responsive customer services. Customers want to see that you share their beliefs and that you incorporate those beliefs into how you conduct business.
Customer Loyalty & Engagement
Enticing customers and other stakeholders to become loyal patrons has become big business, with defined strategies and business resources allocated to support loyalty initiatives. And loyalty programs cut across every sector of every industry, including hardware stores, restaurants, grocery stores, hotel and motel chains, and banks.
Businesses understand that most customers value quality products and services. And, customer satisfaction generates customer loyalty, repeat business, and profitability.
“A pleasure to work with. Always very quick to process orders and respond to email queries and requests. Redemption process for codes is seamless and never any issues reported from our customers.”
Lou Winter, American Express
Why us?
Immediate set-up & no management costs
The largest range of experiences in Europe
Branding and personalisation options
Award-winning customer service and support
Get in touch
Get in touch to receive a FREE experience on us!
To discover how Red Letter Days Corporate can add value to your employee or customer proposition, please use our contact form.
0208 275 5506
Office hours: 9:00am - 5:30pm
For Charity Enquiries, please email charity@redletterdays.co.uk
For all customer service related enquiries, please click here
For all supplier enquiries please email – partnerops@buyagift.com
We’re always happy to hear from like-minded brands who’d like to partner with us.
